Verifying Your krekeya Account
Verification is how we confirm your account belongs to you — and how we make sure your withdrawals always go to the right wallet. The process asks for a government-issued ID and a quick match against the mobile number tied to your bKash, Nagad or Rocket account. Submit the documents once and we keep them on file; you won't need to repeat
the process on future withdrawals. Verified accounts also get faster cashier responses because our team has already cleared the identity check. Think of it as unlocking the full account, not clearing a barrier.
- Submit Your ID — Upload a clear photo of your National ID card or passport through the account verification section in your profile.
- Confirm Your Mobile Number — Make sure the phone number on your krekeya account matches the number registered to your bKash, Nagad or Rocket wallet.
- Wait for Confirmation — Our team reviews the documents and sends a confirmation to your registered email or phone once the account is verified.
- Withdrawal Unlocked — With verification complete, your cashier is fully open — withdrawals process without the extra document prompt each time.